privacy and policy
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Thank you for your visit to Morocco berber rug. please read carefully the privacy policy stated below.
the information below are to give you a vision on how our privacy policy is implemented.we feel it is important that you read these information because we value our customer concerns regarding his/her privacy and security.
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Cookies
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Moroco berber rug uses cookies like any other website.during surfing on Morocco berber rug website, we may abtain some information and keep it safe.this is to tighten security for our clients.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the serve cookies help customers customize content,tracking of orders ,shopping and tighten security.
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INFORMATION USE
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data collected on the website is simply to monitor user trend on our site. there is nothing to worry about as these analytic data only shows where our audience come from and how thy are interacting with our website.we may use "web beacons," "pixel tags" including some other tracking facilities in order to understand the actions of our users which may help us improve the quality of our services.
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Social media
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Facebook and instagram as well as other social networks are good places for business.we may have your data to make your experience on our site enjoyable.your privacy is taken into great consideration and abide by these socila network terms,policy and agreements.your personal information is kept safe and secured.we do not have the right to take any actions on your behalf without prior permision.
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security
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We take all the neccessary precautions to protects our client`s personal information as well as credit card data.we employ high physical,electronic and administration measures in order to block any posible unauthorized access to your personal information even by our employees to make sure your experience on our website is always safe and secured.
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Terms and conditions
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Moroccoberberrug.com is an online comercial name for traditional moroccan handmade rugs.by using our website ,you agree to the terms and conditions.all right are reserved .
when navigating through our website, we are committed to safeguarding your privacy and protect your personal information with latest digital technology.
We use cookies on our website. when using our site for the first time.a message will prompt at the bottom suggesting if you accpet or decline cookies.
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THIRD-PARTY LINKS
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Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us in any way. We are not responsible for examining or evaluating the content or accuracy of the materials, products, or services provided by any third-party. Just like we do not guarantee and will not have any liability or responsibility for any third-party materials or websites.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Kindly review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
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How to make a purchase?
If you choose to place an order on the website,you can simply select the item and navigate through the cart and click "check out"botton.paypal and bank cards are accepted to process a payment when purchasing an item.
payment options
PAYPAL
PayPal is the easiest mode of paiement when you buy on line and is totally secured ; PayPal has over 250 million users ; In the checkout if you select paypal, you are directed securely and easily to PayPal's payment window. If you do not have a PayPal account, but you would like to acquire one, you can read more on www.paypal.com.
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DEBIT/CREDITCARD (VISA, MASTERCARD, AMERICAN EXPRESS) :
in cooperation avec LCL services and PAYBOX, all transactions are carried out using the new security standard 3D-Secure.
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All the information is SSL-128 bit encrypted and 100% secure. The money is reserved in your account within 24 hours of placing your order.
BANK TRANSFER
If you would like to pay by bank transfer, please contact us and we will send our bank informations . We are shipping the next day after having received the funds.
OTHERS PAIEMENTS OPTIONS :
For others paiements options, like WESTERN UNION, contact us
RETURNS & Refund
Returns
You have 14 days to return an item from the date you received the product.
To be eligible for a return, your item must be the same condition when you recieved it unused and in a re-saleable condition with all tamper-resistant seals, and proof of purchase is required. You must notify us in writing that you are returning your purchase within 14 days.
Unfortunately, we cannot accept liability for returned goods that we don’t receive, or for those that get damaged in shipping on their return. It’s important that returned products are in the best possible condition.
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Refund
Once we receive your item, we will inspect the product and notify you that we have received your returned item.
Once your return has been approved, we will only debit the refund amount back to the original credit/debit card used. Refunds can take up to 14 days from the day we receive the returned product.
We cannot accept liability, nor can we take responsibility for any bank charges that you may have incurred during the order process.
Please note that we reserve the right not to accept orders from customers with unusual or suspicious returns behaviour.
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Shipping
Shipping cost are non-refundable. You are required to arrange and pay for the cost of returning items to us.
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Contact
If you have any questions on how to return your item, contact us on the contact form.
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